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Description
Product information
Brand HP
Item model number 816C6EA
Manufacturer HP
Color Silver
Form Factor Convertible
Standing screen display size 14 Inches
Screen Resolution 1920 x 1080 pixels
Resolution 1920 x 1080 Pixels
Processor Brand Intel
Processor Type Core i7
RAM Size 16 GB
Hard Drive Size 2 TB
Hard Disk Description solid_state_drive
Hard Drive Interface USB 3.2
Audio Details Headphones, Speakers
Graphics Coprocessor Intel Iris Xe Graphics
Graphics Card Ram Size 4 GB
Connectivity Type Bluetooth, Wi-Fi
Wireless Type Bluetooth
Voltage 5 Volts
Average Battery Life (in hours) 13.15 Hours
Item Weight 2.5 Kilograms
Screen size 14 Inches
Colour Silver
Hard disk size 2 TB
CPU model Core i7
Installed RAM memory size 16 GB
Special features Fingerprint Reader, Waterproof, Backlit Keyboard
Graphics co-processor Intel Iris Xe Graphics
Hard disk description solid_state_drive
Resolution 1080p
Amazon Customer –
they said they would contact me/never contacted me until legit days after the warranty ended f
Edit 7/27 It’s so slow I tried to return this multiple times (more than 5) and they said they would contact me, they never contacted me UNTIL legit days after the warranty ended saying I can’t. I’m really upset I am still doing monthly payments for this and I’m fricked n overAmazon help said I need to contact the people who sold this to me but it’s not hp and there page says 90 days but now whenever I ask they say 30 day warranty. I’m ANGRY and upset I want a refund or at least a partial. I got it for games and can’t use Google with more than two tabs, or else it sounds like the laptop is going to take off into space…Original postI thought this would be a good laptop. I thought it was supposed to come with a touch screen pen and it doesn’t. It’s super super slow right out of the box. The fans turn on within 10 minutes of just turning on the laptop and having regular Internet open on any website. I do like it’s touch screen and you can flip it over but I tried to play the Sims on it and holy crap talk about wait screens. I made sure everything was updated and I have nothing downloaded except regular Internet, security and the Sims lol nothing else is really on the laptop and yet the fans sounds like the computer is pushing every game in existence at once lol. It doesn’t hold battery as long as it says. I charged it to 100% and unplugged it and it barely lasted 5 hours of just regular Internet playing and maybe an hour of the Sims. It has the option to give you phone notifications and connect to your cell phone I spent an hour trying to connect to my cell phone and it keeps saying error…. I am really considering returning this laptop because holy crap $700+ was way too much for this. My last laptop was half the price and did better. It was at least hold battery and work more than one website every 10 minutes lol I can’t even open more than 2-3 things or the computer battery just drops by the minute you can watch it count down 100-99-98-97 etc. Any advice? Maybe it’s something I’m doing wrong but idkEdit 9/10I have contacted Amazon and this company MANY times because I need to return the laptop I received and no answer nothing. Originally when I got the laptop in April I reached out and was told I would receive a refund and return label and never didm or watched out multiple times and was told they can no longer return because it’s been too long now. I’m very upset.
6 people found this helpful
L M Hall –
Buzzing noise
SO nice laptop. Has a very annoying buzzing. Interesting how the price went up $10 in one day from receiving it. Hope #2 is better.
One person found this helpful
Amazon Customer –
GREAT PRODUCT TILL 9th MONTH
When i received this product, I was very pleased. It was all that it was advertised to be. EXCEPT durable. I got this fold right back version because my previous HP laptop developed a hinge problem after three years, so I figured that with this new feature I should not have any hinge problems at all in the near future. I WAS WRONG. Going into the 10th month after purchase, I closed the laptop to relocate to another area and when I tried to open it, I met much resistance. I literally saw the sides by the screen opening up and that brought my usage to an end because I do not want to do anything to break the screen. I have reached out to the SELLER and I am awaiting response on how they will treat with this issue. In the time being I thought I should let prospective purchasers know of this HP hardware issue. The software worked well but is of no use if you can’t get the hardware to function as in my case.
One person found this helpful
Larry D Clark –
So far so good!
Like the weight and the processing power. Great video and audio, very happy with the purchase. Great value for the money and no slouch in terms of capabilities.
One person found this helpful
Denise Melton –
Great computer
Works as described, heavier than expected.
Rachelle McFarlane –
Battery Life
The battery life doesn’t seem to last long. Also, if u shut down with half battery when you are ready to use again, you have to charge it up. I really think the battery life is not good. I may need to return it but I’m outside the US.
Roslyn Alibin –
Its not touchscreen
I thought it was touchscreen but it’s not
One person found this helpful
0564096270 –
5.0 out of 5 stars
Satisfied purchase
Good product… And the post purchase support also Good. I will highly recommend this product.
Alvin –
5.0 out of 5 stars
Very good Laptop,high performance
Very cool
Patrick Marc James Carey –
4.0 out of 5 stars
Battery life could be better, otherwise good 👍✅
Mainly for home use👍✅
One person found this helpful
Nelida Morales –
Awesome product!!
This is my first new laptop since Windows 7!!!!Been working with my job computer but what a joy to work on a system that’s so advanced and beautiful!!’ Best purchase ever!!!’
Dorothy M. –
NOT AS ADVERTISED. NO NUMERIC KEYPAD!!! NO ANSWERED QUESTION! SHAME ON YOU.
This product is advertised (in the description) as having a numeric key pad. Even one of the questions said, yes it has a numeric key pad. I even sent my own question asking to confirm this because the pictures does not show one, but the description says it does. Got no answer. Should have known. I went ahead and ordered because I am desperate for a computer and this one had the RAM and storage I needed. My last one was a ENVY 360 (with key pad) and it was great. Cannot believe a computer in this price range would come without this feature. I will have to keep it because I do not have time to order another one. Shame on you for not being more meticulous in your product description and not answering a consumer question. BUYER BEWARE!!!
16 people found this helpful
FETELLS –
Bad battery
The battery is weak, very weak. Aside that, it is a good buy
Amazon Customer –
Don’t buy 360 flip models! Crappy Hinges breakt.
Spent extra to load up on ram and storage to use for a long time. Loved my previous Envy! Thought the hinges to flip it 360 were kind of cool but never really used it as a tablet. 4 weeks after it’s out of warranty the stupid hinge breaks and the corner of the screen pops out of the frame. Took it to the computer repair I’ve used before. He laughed and pointed at his workbench where there were at least 8 others with the same broken hinges. Said the screens are too heavy for the hinges.
Norman E. Acevedo –
It is an amazing laptop
Super happy it’s fast, it’s beautiful, screen it’s perfect, bright, color , I used the offer includes and get discount to buy office365 and Antivirus and spent 59 for office yearly plan and 25 for antivirus yearly, love everything, I read that when u fold it might be delicate and it’s true , however folding it with care and love, and patient should keep it fine, it is all about use however it’s amazing, don’t doubt to buy it I researched other laptops for almost an Hour and felt this was the best option and it truly was.
2 people found this helpful
Elizabeth A Kunkle –
My fav laptop!
I love this laptop! I had a similar Envy that I spilled an entire mug of coffee on the keyboard. It was soul crushing when it died and I had to call time of death. Luckily I found this model which was the closest equivalent. It’s easy to use and has a beautiful display. I love the fingerprint scan to unlock. I highly recommend. This time I purchased the warranty in case another coffee incident happens.
2 people found this helpful
John D. Price –
Great Deal
I love my laptop. It was priced right and I loved the transition from my old computer.